Terms of Service

Introduction

Welcome to FareoPool. These Terms of Service ("Terms") govern your use of our travel booking services and website. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.

1. Acceptance of Terms

By making a booking through FareoPool, whether online, by phone at +1-800-839-9360, or in person at our office (5218 Vineland Ave, North Hollywood, CA 91601), you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2. Services Provided

FareoPool is a travel booking agency that provides services including but not limited to:

• Flight reservations and ticketing
• Hotel and accommodation bookings
• Tour and activity reservations
• Car rental services
• Travel planning and consultation

We act as an intermediary between you and third-party service providers (airlines, hotels, tour operators, etc.).

3. Booking and Payment

Booking Confirmation: All bookings are subject to availability and confirmation from our service providers. A booking is confirmed only when you receive a confirmation email or document from FareoPool.

Payment: Full or partial payment may be required at the time of booking. We accept major credit cards and other payment methods. All prices are in USD unless otherwise stated.

Service Fees: FareoPool may charge service fees for our booking services, which will be clearly disclosed before you complete your booking.

4. Cancellations and Refunds

Cancellation Policy: Cancellation terms vary depending on the service provider and booking type. Airline tickets, hotels, and tours each have different cancellation policies that will be communicated to you at the time of booking.

Refunds: Refund eligibility depends on the cancellation policy of the service provider. FareoPool will process refunds according to the applicable terms. Service fees may be non-refundable.

Processing Time: Refunds typically take 7-14 business days to process, depending on your financial institution.

5. Changes and Modifications

Changes to bookings are subject to availability and the policies of service providers. Additional fees may apply for modifications. Please contact us at +1-800-839-9360 to request changes to your booking.

6. Travel Documents and Requirements

You are responsible for ensuring you have valid travel documents including passports, visas, and any required health certificates. FareoPool is not responsible for any issues arising from invalid or incomplete travel documentation.

7. Pricing and Availability

All prices are subject to change without notice until booking is confirmed. We strive to provide accurate pricing, but errors may occur. If we discover a pricing error, we will notify you and give you the option to proceed at the correct price or cancel your booking.

8. Third-Party Services

FareoPool acts as an agent for third-party service providers. We are not liable for the acts, errors, omissions, representations, warranties, or negligence of these providers. Your use of their services is subject to their terms and conditions.

9. Limitation of Liability

FareoPool's liability is limited to the amount paid for our services. We are not liable for indirect, incidental, or consequential damages arising from your use of our services or the services of third-party providers.

10. User Conduct

You agree to use our services lawfully and not to:

• Provide false or misleading information
• Use our services for fraudulent purposes
• Interfere with the proper functioning of our website
• Violate any applicable laws or regulations

11. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of FareoPool or our licensors and is protected by copyright and trademark laws.

12. Dispute Resolution

Any disputes arising from these Terms or your use of our services shall be governed by the laws of the State of California. You agree to attempt to resolve disputes through good faith negotiation before pursuing legal action.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective when posted on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

14. Contact Information

If you have questions about these Terms of Service, please contact us:

By using FareoPool's services, you acknowledge that you have read, understood, and agree to these Terms of Service.